Terms & Conditions
Last Updated: 15th May, 2025.
By accessing or using Novura’s website and services, you agree to the following Terms and Conditions. Please read them carefully. These terms apply to all users, clients, and visitors engaging with our agency in any capacity.
- Services
Novura offers digital innovation, marketing, staff augmentation, and creative services. This includes development, AI, consulting, SEO, paid media, content, branding, and design. All deliverables and service details will be outlined and agreed upon in a separate written agreement before project start.
- Client Responsibilities
Clients must provide timely access to materials, platforms, and approvals. Delays caused by unavailable resources, information, or decision-making may affect delivery timelines and outcomes. Clients are responsible for facilitating communication between their internal teams and Novura when necessary.
- Payment Terms
Payment terms are outlined in the official proposal or agreement. Invoices must be paid on time. Late payments may result in work delays, paused services, or applicable interest charges as detailed in the service agreement or agreed-upon contract terms.
- Confidentiality
Both parties agree to protect any confidential information shared during the course of the project. This includes business strategies, proprietary tools, and client data. Confidentiality obligations remain in effect throughout the engagement and continue beyond the termination of services.
- Intellectual Property
Clients retain ownership of final deliverables created specifically for them. Novura maintains rights to internal methods, processes, and tools. Reuse or resale of work by either party without written permission is prohibited unless contractually allowed or mutually agreed.
- Revisions and Changes
Requests beyond the original scope may require a revised quote and timeline. Any changes must be agreed to in writing. Novura reserves the right to review feasibility before committing to new deliverables, phases, or service additions mid-project.
- Termination
Either party may terminate the agreement with written notice. All completed work will be billed up to the termination date. Any outstanding payments must be fulfilled, and no further obligations remain unless outlined in the original contract agreement.
- Limitation of Liability
Novura shall not be held liable for indirect, incidental, or consequential damages. Our liability, if any, is limited to the total amount paid by the client for the specific services giving rise to the claim or dispute.
- Third-Party Services
Novura may integrate or recommend third-party platforms and tools. We are not liable for changes, outages, data issues, or failures on those platforms. Clients must comply with the third-party’s terms of use, policies, and service limitations.
- Governing Law
These terms are governed by the laws of the United States. Any legal matters or disputes shall be resolved under the exclusive jurisdiction of courts located in the State of Delaware, without regard to conflict of law principles.